FAQ: COVID-19 and SBME

Updated: April 8, 2020, 9:00am


Operations Update

The vast majority of SBME operations have gone virtual; however, we are still fully functioning at this time. If you need to contact any of our admin departments, email works best! Check here for administration contact details. If you can’t find the person you’re looking for, check our staff page here. We will continue to provide updates as the situation changes both here and on our twitter feed

Stay tuned. Stay safe.


Latest News

We’d like to inform you of an update to the services for the following offices: SBME HR, Finance, Research Services, Communications and Student Services remote work has been extended to the end of April following UBC guidelines for social distancing measures.

The university has curtailed on-campus research and creative scholarship activities on its Vancouver and Okanagan campuses. The research community is now directed to work remotely. Individual researchers may, however, apply for a critical research exemption to continue on-campus research. Principal Investigators should suspend all other research and creative scholarship on the university campuses and implement plans to operate remotely. This curtailment is in effect until April 30, 2020 and may be extended.

More info can be found here.


Research Curtailment

In response to COVID-19, the university is curtailing on-campus research and creative scholarship activities on its Vancouver and Okanagan campuses. The research community is now directed to work remotely. Individual researchers may, however, apply for a critical research exemption to continue on-campus research.

UBC priorities with respect to research are to:

  • Ensure the health and safety of our local and broader community
  • Maintain the welfare of research animals
  • Ensure the sustainability and safety of critical research resources, data and reagents that are difficult to replace
  • Assist researchers in maintaining or obtaining research funding to cover staff salaries and other priorities

Researchers wishing to apply for an exemption can learn how here: Exemption Information.


Faculty and staff can access resources related to academic continuitytelecommuting and remote working IT guides.

Students: UBC has transitioned to online classes as of March 16. For individual course updates monitor Canvas and email.

Courses for Term 1 of Summer Session will also be moved to online delivery. For more information on Summer Session registration and Term 2 of Summer Session, please visit the UBC Summer Session Status Broadcast and stay tuned for updates.

While no in-person appointments or meetings will be available during this time, all services will be continuing. We are making every effort to serve students and other stakeholders as before, but will be using online and phone appointments instead of in-person appointments.

We are aware that you are all dealing with an unprecedented situation. We are here to support you – please know that these are uncharted territory for all staff and faculty who are working diligently to assist you in managing these changes.

Please keep safe, wash your hands, and – with a bit of patience for each other – we’ll all get through this together.

The FAQs below are for engineering students at the Vancouver campus. Information for Engineering Student Services, Engineering Co-op, and Professional Development can be found at FAQs – ESS, Co-op, & PD. For all other information relating to COVID-19 and UBC, please continue to go to www.ubc.ca.

Is the SBME Student Services office physically open during this time?

Our physical offices are closed, but all services are continuing as usual

How can I access a member of the SBME Student Services team?

For undergraduate student inquires, email undergrad@bme.ubc.ca

For current graduate student inquiries, email students@bme.ubc.ca

For graduate admission inquiries, email admissions@bme.ubc.ca

For awards inquiries, email awards@bme.ubc.ca

What are the hours of operations that I can expect to hear from staff?

Our regular hours of operation remain 8:30am-4:00pm

Where can I find mental health support or resources?

Visit our resources at Health and Wellness

Can student teams continue to work in small groups at UBC campus?

Teams should not work together in person at this time. Planned face-to-face team activities should be cancelled until further notice. More information on student teams can be found at FAQ: ESS.

What about student travel to conferences and other events?

At this time we are recommending that students avoid all unnecessary and non-essential travel until further notice. Students are encouraged to work with organizers to determine if there are alternative ways to participate in events, such as attending presentations online

Where can I get information about UBC’s response to COVID-19? What about final exams? Graduation? Spring and summer sessions?

Refer to the FAQ on ubc.ca for the most up-to-date information